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Privacy Policy

What personal information do we collect and why?

We collect personal information in order to be able to deliver products and services. If you order a product, we need to have your name, email address, delivery information, contact phone number and language preference. You can also choose to provide your date of birth and/or your tax number. We also collect this information when you register with our site.

We will only send you marketing messages if you subscribe to our newsletter. If you decide that you no longer wish to receive our marketing emails you can opt-out at any time by clicking ‘Unsubscribe’ or emailing us at info@passeatta.com


When do we collect personal information?

At Passeatta.com we collect personal information when you register with us or when you finalise an order through our website.



How long do we keep your personal information?

Your personal information is stored as long as you are an active client. You can ask to have your personal information deleted at any time.

Please be aware that we are be unable to delete your transactional data related to your purchases and returns, as we need to keep these records as long as required by the applicable law.



Do we share your personal information with third parties?

Passeatta.com works with other companies and external services which need to know your personal information in order for us to fulfil your order.

Your personal information may also be released under exceptional circumstances, such as to comply with the law or if our Terms of Use are violated.



Control and Privacy

We believe it’s important that you are able to control your personal information and are committed to making sure that’s the case. To the extent permitted by applicable law you have the right to request a copy of your personal information, to request an update or to delete your personal information. If you have registered with us, you can access and delete your personal information related to your account.

As mentioned above, please be aware that we are unable to delete your transactional data related to your purchases and returns, as we need to keep these records as long as required by the applicable law.

You can get in touch with Passeatta.com by email at info@passeatta.com to request these rights. For verification purposes and to protect your confidentiality, we can only respond to the requests sent from the email address that you provided to us or used for registering an account on the site.

If you are unable to update or access your personal information or if you have any doubts regarding this policy, you can contact us by email at info@passeatta.com or by WhatsApp on +351 925 025 244.



How do we keep your personal information safe?

Keeping your personal information safe is one of our top priorities. That’s why we’ve made sure we have security measures in place to protect the information we collect from you. All personal information collected from you is stored on secure servers using a combination of cloud-based services and data centres located in the USA (in compliance with the US-EU Privacy Shields Framework) and in Europe.

We follow generally accepted industry standards to protect your personal, financial and confidential information.

Passeatta.com does not process or store credit card payments. Card payment transactions are undertaken by third party service providers and are encrypted using industry standard SSL technology.

Although we make every effort to protect your personal information, no security measures are impenetrable, and as such there is no guarantee that data transmitted over the internet or stored for business purposes is 100% secure. We cannot ensure that information you share with Passeatta.com will not become publicly available. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to Passeatta.com and that any such transmission is at your own risk.

In the unlikely event that there is a breach in the security of personal information stored by Passeatta.com we will inform the relevant authorities, as well as our clients, immediately.



What do we do with your personal information?

Passeatta.com does not share, provide or sell personal information with any other entity beyond those necessary to enable us to deliver your order.

We do not use your personal information for any purpose without your consent.



What about sharing or liking our site on Facebook or Instagram?

Passeatta.com may ask you to interact with a third-party site or service, for example to “like” us on another site (such as Facebook or Instagram) or to “share” content from Passeatta.com with other social networking sites. If you choose to “like” or “share” content or to otherwise post information from or via Passeatta.com to a social networking service, that information may be publicly displayed, and the third party may have access to certain information about you and your use of our site. Similarly, if you interact with us through a social networking site, we may have access to information about you (for example, if you “like” or “follow” our page on a third-party site).

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